I dropped my samsung s4 and now the screen seems to be ok but is everything black,the computer recognise the phone to tranfer all the photos but it says that is empty where it was full of ictures and videos.
Do you know if you are going to be able to fix it?
Just with changing the screen is going to be ok?
Thank you very much

1 answer

Hi there,
It sounds like replacing the screen should fix this yes. Most of the time if you  have a pass code on your phone, you wont be able to access media from your phone via the computer anyway, without putting the code in. If the screen is black i presume you are unable to do this?
But really the only way to know for sure is to get it replaced, it is extremely rare that you would just lose your data through a drop. If you wish to book it in, follow the link below (:
Samsung Galaxy S4 Repairs
Many thanks!


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