xbox one black screen

hiya, ive got an xbox one that doesnt load the dashboard. it shows the green logo screen but then goes to a black/blank screen. ive been searching and tried many suggested remedies but now its in a low resolution mode setting and the original fault remains. any suggestions or ideas of repair cost?

1 answer

Hi, you would need to book it in as a diagnostic and send to us so we can find the fault. Here is the page you need
 
XBOX ONE Repairs

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